Network Security Expert FAQ

Courses

To access the Fortinet self-paced training catalog and enroll in courses, take the following steps:

  1. Open a browser (Google Chrome highly recommended) and go to the NSE Training Institute.
  2. In the upper-right corner, click Log in.
  3. Select the appropriate authentication profile: Public, Partner, or Employee. If you are uncertain about which profile you should use, read the associated description for each profile.
  4. From the top menu bar, select Library. In the left pane, you can search by NSE level (NSE 1, NSE 2, an so on) or by topic (Application Security, Network Security, and so on).
  5. Click the name of the course that you want to enroll in. The course description page will open.
  6. On the course description page, click Enroll Now.
NSE 1-2: The Cybersecurity Education courses are available online as self-paced training. These courses are open to everyone.

NSE 3: The Product Sales courses are available online as self-paced training. These courses are restricted to Fortinet business partners and Fortinet employees.

NSE 4-7: The Technical courses are available online in the following formats:
  • Self-paced training without hands-on lab activities. These courses are open to everyone. Online hands-on lab access is available to purchase.
  • Virtual instructor-led training with hands-on lab activities. The are open to everyone and available to purchase. View the class schedule to find an instructor-led training that works for you.

Interested in purchasing one of our scheduled instructor-led classes, or even just lab time? Go to our Find a Partner page to find a local Fortinet reseller partner in your region.
After you are logged into the NSE Training Institute portal, take the following steps:

  1. Go to Library and select the course you want to enroll in.
  2. In the upper-right corner of the screen, click Enroll Now.
  3. You are now enrolled in the self-paced version of the selected course.
If you are interested in purchasing one of our scheduled instructor-led classes, or even just lab time only, go to our Find a Partner page to find a local Fortinet reseller partner in your region. Make sure that your order includes your contact information and the dates of the instructor-led training you are interested in.

After Fortinet receives the purchase order from the reseller partner you contacted, the Fortinet Training team will contact you to coordinate your enrollment in the instructor-led training session of your choice. If your desired training session is closed to enrollments, you will be given more options from the schedule to choose from.
Check the schedule here.
When a student is enrolled in a Fortinet Training Course, a confirmation of the enrollment is sent to the student by email as soon as the enrollment is complete. The student will find the Fortinet Training Course in their training account In Progress dashboard.

For Instructor-Led Online course enrollment, the Instructor will send an email with class login details about 24-48 hours prior to the start of the training class.

For Instructor-led Classroom course enrollment, students will receive a classroom-based training confirmation with the training address, office access information, and some logistics details, about 14 days before the training starts.
Facilitated labs are led by instructors. In a facilitated lab session, students perform the lab exercises, and then an instructor reviews the exercises for correctness and completeness.

Lab demos are presentations made by instructors, where students watch the instructor perform the lab exercises.
After completing a course, you will be able to download a course completion certificate. Your course completion certificate is available on your Completed Courses Dashboard in the NSE Training Institute portal.

You must complete the program requirements for the NSE level to achieve the corresponding NSE certification and become NSE certified. The course requirements are as follows:
Contact your regional training coordinator to request an account transfer. You can use the Contact Us section at the bottom of this web page.

In your email, provide your both your old email address and new email address to facilitate the transfer. If your new company is part of the Fortinet Partner Program, please make sure you have already signed up to the Fortinet Partner Portal.
If you are unable to attend a class that you registered for, notify your regional training coordinator as soon as you can. This should be done within the timeframe defined in the cancellation policies.

Learn more about our Training Cancellation Policies.
If you are enrolled in a course that will soon retire, you will have six months to finish your training.

You won’t be able to register in a former version of a course, if a new version has been released.
Sign up for an FNDN account at https://fndn.fortinet.net/index.php?/register/. You'll need to provide a valid business email and the email addresses of two Fortinet employees who are your sponsors. Access to FNDN will be granted after your request has been reviewed and approved by your sponsors and the FNDN administrator.More details about the registration process can be found on the FNDN FAQ page.
Employees of a Fortinet partner company must register for an FNDN account to be able to access the FortiDemo portal.

As part of the standard FNDN registration process, you must provide the email addresses of two Fortinet employees as your sponsors. Access to FNDN will be granted after the sponsors and administrator have approved the account. More details about the registration process can be found on the FNDN FAQ page.

When setting up an FNDN account, partners should use the same email address that used for their NSE certification. After the FNDN account is approved, partners will be able to access FortiDemo. For FNDN account-related issues, partners can contact the FNDN team through https://fndn.fortinet.net/index.php?/contact/.

Certifications

When registering on Pearson VUE, use the same email address that you use to log in to the Fortinet NSE Training Institute portal. This ensures your exam results are sent to your Fortinet NSE Training Institute account.
All Fortinet technical NSE certification exams (NSE 4 – 8) are delivered at a Pearson VUE testing center, or they are delivered remotely through OnVUE online proctoring. Open a Pearson VUE account and register for NSE exams at https://home.pearsonvue.com/fortinet.

You may purchase your exam either by credit card or by exam voucher:
  1. Credit Card (recommended). Follow the prompts on the payment window to pay for your exam using a credit card when booking or scheduling your exam directly on the Pearson VUE website.
  2. Exam Voucher: Purchase exam vouchers using a Purchase Order from a local Fortinet reseller. After you receive the exam voucher, follow the prompts on the payment window to pay for your exam using a voucher. Note that it may take up to five business days for you to receive your exam vouchers, after the purchase order submission. The exam voucher is not a private access code.
Pearson VUE’s Fortinet ID is generated by Pearson VUE when you take a Fortinet exam. It uses the following format: FORT123456.

The first time you take a Fortinet certification exam at Pearson VUE, you most likely won’t have the Fortinet ID yet, so leave the field blank and one will assigned to you.
Each exam voucher can only be used once.
All Fortinet training products, including exam vouchers, are valid for 365 days. If you want to apply an exam voucher when booking an exam at Pearson VUE, you must apply the voucher before it expires.

Learn more about our Training Expiration Policies.
No. Exam vouchers cannot be replaced or refunded after they are delivered.
No. Exam vouchers are not FortiOS specific; only exams are FortiOS specific.
You can take NSE exams in person, at a Pearson VUE facility, or remotely, using Pearson VUE’s OnVUE remote proctoring service. For more information, please click here and scroll down to the FAQ section.
Yes, you can take your Fortinet NSE certification exam conveniently from home through OnVUE online proctoring, a Pearson VUE service. A live proctor will monitor you through the webcam on your workstation to provide a secure exam experience. Watch the short video on the Fortinet online proctoring page to see how convenient it is to test from home or work.

To explore how this new service works, and to view the policies, procedures, and FAQs, go to https://home.pearsonvue.com/fortinet/onvue.

All technical, procedural, and account issues are handled by Pearson VUE, and a live chat feature is available for help with your OnVUE exam before, during, or after the exam. You can also contact the Pearson VUE support team through https://home.pearsonvue.com/fortinet/contact.

For further information, please refer to https://home.pearsonvue.com/fortinet
The online proctored exam option is available in most countries. However, exams may not be able for online proctored delivery in a small number of countries due to country-specific constraints. This list is reviewed periodically, as circumstances change.

Online proctoring is currently not available in: China, Iraq, North Korea, Sudan, and Syria.
Where online proctoring is available, the exam delivery option At a home or office will be available. When this option is not available, a message is displayed stating that online proctoring of this exam is not currently available in your country/region of residence. To continue with your exam registration, select the At a local test center option.
Yes. Exam vouchers are a form of payment that are not related to the mode of exam delivery. When you register for your exam, you must select how you want your exam delivered: local test center or at home or office. Payment is made later in the registration process, either by voucher, promo code, or credit card.
Yes. If you already have a scheduled appointment at a Pearson VUE test center and would like to switch to an online proctored appointment, you can; however, you must do so more than 24 hours before your exam is scheduled to occur. Prior to cancellation, confirm that the online proctored delivery option is available in your country.

To change your appointment format, you must first cancel your current test center appointment, and then reschedule your exam. Your purchase will be refunded, if cancelled more than 24 hours before your original exam appointment. Follow the registration process to repurchase your exam and schedule a new appointment, this time selecting the online delivery option.
Students who fail the exam can retake it 15 days (including Saturday and Sunday) after a failed attempt.
There are no prerequisites for Fortinet certification exams. We believe our courses and their labs are the best training, but they are not prerequisites.

NSE 8 exam: You must pass the NSE 8 written exam before you can attempt the NSE 8 practical exam.
When a new version of an exam is released, there is a 6-month overlap period during which the existing (new) version of the exam and the previous (old) version of the exam coexist. The last available registration date and last delivery date are indicated on the NSE certification pages in the certification and exam information, notices, and announcements.
The time required to prepare for any level of the NSE certification depends on the candidate. Depending on the candidate’s level of experience and aptitude, the amount of time they spend preparing and studying will vary.

Candidates can potentially complete the lower levels of the program (NSE 1 to 3) quickly. The mid-level to upper-level technical certifications (NSE 4 to 7) require a greater investment of time and resources. Formal training is recommended.

NSE 8 is the expert-level certification. It contains both a written component and practical assessment component, and is intended for very experienced technical professionals only. Depending on the candidate’s experience, NSE 8 can require many months of preparation.
The day of the exam, we recommend that you arrive or login at least 45 minutes before the start time, so you can complete the pre-test process.
Your NSE certificates are available for download and print from your NSE Training Institute account profile page. Your specialist exam certificates are available from the Completed section of your Dashboard.
NSE 1-3 certificates are available within 48-hours of completing the certification requirements.

NSE 4-7 certificates are available within five business days of passing the exam at a Pearson VUE test center.

NSE 8 certificates are available approximately one month after passing the NSE 8 practical exam. (NSE 8 certification is achieved by first passing the written exam and then passing the practical exam). Note that NSE 8 written exam results are not reflected on the NSE Training Institute.
Log in to the NSE Training Institute and then, go to your Profile. You will see your earned NSE badges (logos) and NSE certificates, which you can download or print.

Alternatively, you can go to your Dashboard and click Completed. You will see your earned NSE certificates listed there.
NSE certifications include a validation code (certificate number). You can do a self validation by entering the certificate number/validation code in the Certification Verification tool link that can be found at the bottom of every certification. Alternatively, you can scan the QR code.
The NSE 8 Public Handbook is a guide that NSE 8 candidates can use to identify gaps in and improve their knowledge. You can get access to the NSE 8 Public Handbook in the NSE 8 exam description or in the NSE 8 FAQ.
After you have passed the NSE 8 written exam at Pearson VUE, you can then attempt the NSE 8 practical exam. You must purchase your seat through a purchase order from a Fortinet reseller partner. After you pay for your seat, the regional training team will contact you to schedule your exam.

The NSE 8 practical exam is an in-person exam. Check the upcoming NSE 8 practical exam schedule here. Delivery of the NSE 8 practical exam remains suspended until lab locations can safely reopen. Available openings will be communicated throughout 2021 as sites resume operations.
Visit the NSE 8 Certification page for updated notifications.
All Fortinet certifications—NSE 1 to 8—expire two years after being earned. As the technology evolves, all certified engineers are expected to keep up to date with our new releases.

You can renew your NSE 4 certification by successfully passing the Fortinet NSE 4 certification exam available at Pearson VUE.

You can renew your NSE 5 certification by successfully passing any two Fortinet NSE 5 certification exams available at Pearson VUE.

You can renew your NSE 6 certification by successfully passing any four Fortinet NSE 6 certification exams available at Pearson VUE.

You can renew your NSE 7 certification by successfully passing one of the Fortinet NSE 7 certification exams available at Pearson VUE. Achieving the NSE 7 certification automatically recertifies NSE 4, 5, and 6 certifications, if these are not expired.

You can renew your NSE 8 certification by successfully passing the Fortinet NSE 8 written certification exam available at Pearson VUE. The NSE 8 recertification will automatically renew all your NSE certifications, even if they are expired.

Yes, all NSE 4 – 7 certifications valid on 16 March 2020,the date of Pearson VUE test center closures, were extended by six months. NSE certifications that had expired prior to March 16 2020 were not extended.

For NSE 8, the certification is valid for a two-year period from the date the practical exam is passed. The re-certification requirement must be fulfilled prior to expiry or within 30 days after expiry. When the re-certification requirement is fulfilled, the validity of the certification is granted for an additional two-year period from the expiry date. The validity period is based on the original certification grant date, and not on the date the re-certification exam was passed. On March 16 2020, if your NSE 8 certification was valid, the opportunity to retest was extended from 30 days after expiry to 180 days. The additional time to re-certify does not change your certification validity dates, it provides additional time to re-certify while averting expiry during the time on-site testing at Pearson VUE was not available.
We anticipate that lab locations where the NSE 8 practical exam is delivered will be reopening in 2021. If you are within one-year of having to complete the practical exam before your eligibility expires, then you will receive a notice with an amended eligibility expiry date. If you have not received a notice, email your regional training team.

NSE Training Institute Portal

If you are a customer, end user, or public user, please Sign Up using your company email address, then log in here. Be sure to register using your full name, according to your ID, and register your name in English characters only. That way, your full name will appear on your NSE certifications.

If you are a partner, always log in through the Fortinet Partner Portal using your partner email address. This way your employer’s partner status will reflect your NSE certification achievements. Do not use your personal email address or an alias.
End users, public accounts, and customers, can use this link to reset their password.

Fortinet partners must always access their training accounts through the Fortinet Partner Portal.
Log in to the NSE Training Institute and click on your Dashboard.

  • To see courses you are enrolled in, and the self-paced lessons you have started, click In Progress
  • To see courses you have finished, click Completed
NSE 1-2: The Cybersecurity Education courses are available online as self-paced training. These courses are open to everyone.

NSE 3: The Product Sales courses are available online as self-paced training. These courses are restricted to Fortinet business partners and Fortinet employees.

NSE 4-7: The Technical courses are available online as:
  • Self-paced training without hands-on lab activities. These courses are open to everyone. Access to online hands-on labs is available to purchase.
  • Instructor-led training with hands-on lab activities, either virtual or in classroom, is available to purchase. View our class schedule to find an instructor-led training that works for you!


If you are interested in purchasing one of our scheduled instructor-led classes or lab time, go to our Find a Partner page to find a local Fortinet reseller partner in your region. Make sure to include your contact information in the order and the dates of the instructor-led training you are interested in.

After Fortinet receives the purchase order from the reseller partner you contacted, the Fortinet Training team will contact you to coordinate your enrollment in the instructor-led training session of your choice. If your desired training session is closed to enrollments, you will be choose another session from the schedule.

International Information System Security Certification Consortium - (ISC)²

Many Fortinet NSE training activities are eligible to earn CPE credits for your CISSP certification. View the course descriptions from the NSE Training Institute Course Library to identify the CPE-eligible courses. One hour of Fortinet NSE training is eligible for one CPE credit.
After you complete an eligible training, an acknowledgement certificate is issued containing the information that you need to claim your credits. Request this acknowledgement certificate from the course page on your NSE Training Institute dashboard, for your records. Then, follow (ISC)² procedures for claiming your credits through the CPE Portal.

Information Security Awareness and Training Service

The Fortinet Information Security Awareness and Training Service is a SaaS subscription offering. It provides you with the ability to deploy and maintain a cybersecurity awareness training program within your company. The Service helps educate and train your employees on current cyber threats, such as phishing, social engineering, and ransomware attacks, and provide them with tips on how to protect themselves and your company.

The Service also provides you with the ability to manage and track employee training progress through a central dashboard. Using the dashboard, the customer can monitor the training progress of their employees, as each employee progresses through the NSE 1 Information Security Awareness course and certification process. You can view a full list of your employees, or focus on specific individuals.
The Fortinet Information Security Awareness and Training Service provides the following capabilities and deliverables:
  • Getting Started Information Package
  • Training Videos
  • Supplemental Videos
  • NSE 1 Information Security Awareness Certification
  • NSE 1 Lesson Scripts (PDF)
  • Digital Posters
  • Graphic Email Banner
  • Email Templates
  • Screensavers
  • Monthly Job Aids and Tips (PDF)
  • Key Cybersecurity Terms (PDF)
  • Course Completion Dashboard
No. You should designate an individual who will serve as a single point of contact for liaising with the Fortinet NSE Training Institute for the duration of the Service. In order to act as your Information Security Training Administrator, the person you designate must have executive sponsorship within your company.
All Fortinet training products, including this service, are valid for 365 days. The Information Security Training Administrator must request Service renewal before the current term expires; otherwise, access will be purged after seven days, with no grace period.

Learn more about our Training Expiration Policies.
To enroll all your employees in the training, do the following:
  • Create a complete list of employees and provide specific employee data. Download the User Enrollment Template spreadsheet from the Administration Portal and complete it with the information for the listed employees.
  • Send the completed spreadsheet to nse@fortinet.com and request that they enroll the listed employees in the NSE 1 Information Security Awareness course.


There is no limit on the number of employees you can enroll at one time. Fortinet Training will batch process your employee list. Enrollment may take up to 48 hours. After enrollment is complete, your employees will receive an invitation email from the NSE Training Institute portal. The email will contain login credentials and instructions for how to start their training.

Contact Us

If you have further questions about the NSE Program please contact your regional training team:
Asia, Pacific, India
apactraining@fortinet.com
Europe, Middle East, Africa
emeatraining@fortinet.com