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The Fortinet Certified Trainer (FCT) assessment is a trainer evaluation process in which each candidate has to prove their training delivery skills. The FCT assessment is a two-day assessment that evaluates the FCT candidate’s ability to maintain Fortinet’s quality standards in technical knowledge, skills and instructional abilities.

Who can apply?

The FCT assessment candidate should be a Fortinet employee or a candidate sponsored by an ATC who has submitted proof of reference, along with an online application form. An FCT candidate who wants to apply for an FCT assessment must meet the following knowledge and experience eligibility requirements:

  • Extensive technical knowledge and skills in network security and cybersecurity
  • Five years of relevant experience in network security and cybersecurity
  • Certification in the required NSE training courses
  • Five years of experience in training delivery in IT security
  • Demonstrable training facilitation and delivery skills

If you meet all of these requirements you can apply for the FCT assessment!

Please contact fct@fortinet.com for queries and suggestions.

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Network Security Support Engineer

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Course Description

In this course, you will learn how to diagnose and troubleshoot the most common networking and security problems in a FortiGate network security solution. In interactive break-and-fix labs, you will use tools, diagnostics, and debug commands to detect, isolate, and resolve problems related to the most commonly used FortiGate features, such as IPsec, routing, web filtering, HA, IPS, and more. These skills and this knowledge will give you an advanced understanding of how to support a network security solution based on FortiGate devices.

Who Should Attend

Networking and security professionals involved in diagnosing, troubleshooting, and supporting an enterprise security infrastructure using FortiGate devices should attend this course.

This course assumes advanced knowledge of networking, and extensive hands-on experience working with FortiGate.

Prerequisites

You must have an understanding of the topics covered in the FCP - FortiGate Administrator course, or have equivalent experience:

It is also recommended that you have an understanding of the topics covered in the FCSS - Enterprise Firewall course.

Agenda
  1. Troubleshooting Concepts
  2. System Resources
  3. Sessions, Traffic Flow, and Networking
  4. Security Fabric
  5. Firewall Authentication
  6. FSSO
  7. Security Profiles
  8. High Availability
  9. IPsec
  10. IPsec―IKEv2
  11. BGP
  12. OSPF
Objectives

After completing this course, you will be able to:

  • Set up a baseline for FortiGate and analyze the first steps to diagnose a FortiGate
  • Monitor process activity, diagnose conserve mode, and troubleshoot unexpected reboots and frozen devices
  • Analyze information in the session table and debug flow output
  • Troubleshoot session helpers
  • Troubleshoot common problems related to local, LDAP, RADIUS, and SAML authentication
  • Troubleshoot common FSSO problems
  • Troubleshoot FortiGuard and web filtering problems
  • Monitor an HA cluster and troubleshoot common HA problems
  • Troubleshoot and diagnose IPsec VPNs with debug and sniffer commands
  • Troubleshoot routing problems with debug commands
  • Monitor OSPF status and troubleshoot common OSPF problems with debug commands
  • Monitor and verify the BGP status with commands and troubleshoot common BGP issues
System Requirements

If you take the online format of this class, you must use a computer that has the following:

  • A high-speed internet connection
  • An up-to-date web browser
  • A PDF viewer
  • Speakers or headphones
  • HTML 5 support

You should use a wired Ethernet connection, not a WiFi connection. Firewalls, including Windows Firewall or FortiClient, must allow connections to the online labs.

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Purchasing Process

More information on how to purchase instructor-led courses, on-demand labs, exam vouchers, and study material.

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Product Versions
  • FortiGate 7.4.2
Course Duration
  • Lecture time (estimated): 9 hours
  • Lab time (estimated): 8 hours
  • Total course duration (estimated): 17 hours
    • 3 full days or 4 half days
Formats
  • Instructor-led (classroom and online)
  • Self-paced online
ISC2
  • CPE training hours: 9
  • CPE lab hours: 8
  • CISSP domains: Security Operations
Part Number (SKU)

See Purchasing Process for more information

Exam

This course is intended to prepare you for the FCSS - Network Security 7.4 Support Engineer certification exam. By passing this exam, you will be awarded the associated exam badge.

Certification

This exam is part of the Fortinet Certified Solution Specialist - Network Security certification track.

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